PRIVACY POLICY

OVERVIEW

Fortify Property Solutions LLC (“Fortify,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a service request, communicate with us, or use our property-preservation and field services.

By using our website or providing information to us, you acknowledge the practices described in this policy.

1. INFORMATION WE COLLECT

Information you provide directly. We may collect your name, company name, mailing or property address, email address, telephone number, service needs, preferred contact method, project details, messages, photos, documents, and any other information you choose to provide.

Service and property information. When coordinating work, we may collect property locations, access instructions, work-order details, condition reports, measurements, estimates, photographs, completion documentation, billing information, and communications related to the assignment.

SMS and communications information. If you opt in to text messaging, we may collect your mobile number, consent record, message history, delivery information, and opt-out or help requests.

Technical information. Our website and service providers may automatically receive limited technical information such as IP address, browser and device type, referring pages, dates and times of visits, and website interaction data. Cookies or similar technologies may be used where available.

2. HOW WE COLLECT INFORMATION

We collect information directly from you through our website, Google Forms, email, telephone, text message, service requests, estimates, and other communications. We may also receive assignment information from clients, asset managers, mortgage servicers, real estate professionals, property owners, vendors, or other parties involved in an authorized project.

3. HOW WE USE INFORMATION

We may use information to:

• Respond to inquiries and evaluate service requests
• Prepare estimates, schedule crews, and coordinate approved work
• Communicate about appointments, access, work status, documentation, invoices, and support
• Provide property-preservation, maintenance, repair, cleanout, winterization, remediation, and related services
• Maintain work records, photographs, measurements, and quality-control documentation
• Improve our website, operations, customer service, and security
• Prevent fraud, misuse, safety incidents, and unauthorized activity
• Meet contractual, accounting, insurance, regulatory, and legal obligations
• Send marketing communications only where permitted and subject to your choices

4. COOKIES AND THIRD-PARTY TECHNOLOGY

This website is hosted through Google Sites and may use Google Forms, Google Maps, or other third-party services. These providers may process technical information according to their own privacy policies. You can control cookies through your browser settings, although disabling cookies may affect some website functions.

5. HOW WE DISCLOSE INFORMATION

We may disclose information only as reasonably necessary for business and service purposes, including service providers, qualified field contractors or technicians, authorized clients or property stakeholders, government authorities, courts, insurers, professional advisers, and a successor organization in connection with a business transfer.

We do not sell or rent personal information. We do not share personal information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information, text-messaging originator opt-in data, and consent records will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share this information only with communications providers and vendors that help us deliver and support the messaging service, or when disclosure is required by law.

6. TEXT-MESSAGING PRIVACY

Text-message consent is voluntary and is not a condition of purchasing or receiving services. We use mobile information for service-request follow-up, scheduling, access coordination, project updates, documentation needs, and related customer support. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact help@fortifyps.com. Additional details are available in our SMS Terms & Conditions.

7. DATA RETENTION AND SECURITY

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service, contractual, accounting, insurance, dispute-resolution, and legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

8. YOUR PRIVACY CHOICES

You may ask us to review, correct, or delete personal information you provided, subject to applicable legal and business-record requirements. You may unsubscribe from promotional email by following the instructions in the message and may opt out of SMS by replying STOP.

Depending on where you live, applicable law may provide additional privacy rights. To submit a request, contact help@fortifyps.com. We may need to verify your identity before completing a request.

9. CHILDREN’S PRIVACY

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13.

10. THIRD-PARTY LINKS

Our website may link to external websites or services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

11. POLICY UPDATES

We may update this Privacy Policy as our practices, services, or legal requirements change. The revised policy will be posted on this page with a new effective date.

12. CONTACT US

 Fortify Property Solutions LLC

805 Wellman Ave NE #1049

Huntsville, AL 35801

Phone: (469) 638-2448

Email: help@fortifyps.com